🔁 Return & Refund Policy

Return Eligibility

Customers can request a return if the product is damaged, defective, or incorrect at the time of delivery. The issue must be reported within 24 hours after receiving the product.

Return Conditions

Product must be unused and in original condition.

Original packaging, box, and accessories must be intact.

Used or damaged products after delivery are not eligible for return.

Return Process

Customers need to contact our support team with order details and proof (photo/video) of the issue. After verification, return instructions will be provided.

Refund Policy

Refunds are processed after the returned product is received and inspected.

Refund may be sent via mobile banking or adjusted with a replacement order.

Delivery charges are non-refundable unless the mistake is from our side.

Exchange Option

Customers may request product exchange instead of refund, subject to stock availability.

Non-Returnable Cases

Change of mind after order confirmation

Wrong size/color selected by customer

Failure to receive the order during delivery attempts

Note

The company reserves the right to update or modify this policy at any time without prior notice.